Day 13: Workplace Etiquette

A bulk of paper-clips in several colors

Image via Wikipedia

“XYZ Company. How may I help you?”
“Bob, please.”
“I’m sorry. Bob is on the other line at the moment. Would you care for his voice mail?”
“Do you know how long he will be?”
(?! If I knew that I could make millions telling fortunes!)

“XYZ Company. How may I help you?”
“I’d like to speak to Carol.”
“I’m sorry. Carol is away from her desk. Would you care for her voice mail?”
“Well. Can you answer a question for me?”
(?! Um, sure. The sum of 2+2 is 4. The color of the sky is blue. Was I close? Jeez.)

“XYZ Company. How may I help you?”

“Someone just called me from this number.”
(?! Hmmm. Let’s see. I don’t know who you are. I don’t know where you’re calling from. We have more than one employee in this office. . .)

Ok. This is a rant. Bear with me. I may get to a point somewhere along the way.

1. If you celebrate office birthdays, be CERTAIN you include EVERYONE with a birthday in that month as part of the celebration. And if you give birthday GIFTS, be CERTAIN each Birthday Month employee receives one. Don’t call a staff meeting and present some with gifts while ignoring the others  . . .  Just sayin’.

3. If you post Predictive Index scores of all office employees, be CERTAIN you include everyone’s results.

4. If you use the LAST of anything (pens, envelopes, paper clips for crying out loud), DON’T LEAVE THE EMPTY BOX IN THE DRAWER! Those things do not magically regenerate themselves. The four most irritating words: “Don’t we have any . . .?”

5. If you use dishware or glassware that is not disposable, DON’T LEAVE IT IN THE SINK. How difficult is it to put the dirty dish/cup in the DISHWASHER? Who does that for you at home? Apparently it’s a task you don’t deign to do yourself.

6. If you can hardly smash a used coffee filter in the garbage bag, it is time to: 1) take the full garbage bag out of the can, and 2) place the full garbage bag in the trash bin. Oh. I get it. You’re waiting for the Garbage Bag Fairies.

The point? The point is that IF you want to foster loyal, productive employees, treat EVERY employee with the same respect you have for the CEO. It’s just that simple.

These stories are true. Names have been changed to protect the innocent. Celebrate YOU whether they do or not! C

This entry was posted in September 2010 and tagged , , , , , , , , , , . Bookmark the permalink.

1 Response to Day 13: Workplace Etiquette

  1. Bea Elliott says:

    All sounds just like common courtesy to me… People in a work situation carry habits from home with them — Oh no! Would not want to be their spouse, parent or child!

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